C-AFRICA (“we” and “us”) is the operator of (https://c-africa.com/) (“Website”). By placing an order through this Website, you will agree to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations for our service.
Subject to stock availability: We try to maintain accurate stock counts on our Website, but from time to time, there may be a stock discrepancy, and we will only be able to fulfill some of your items at the time of purchase. In this instance, we will fulfill the available products and contact you about whether you would prefer to wait for the restocking of the back ordered item or if you would prefer us to process a refund.
In general, domestic shipments are in transit for 2 – 7 days.
Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We can offer a more specific estimate when you choose your courier at the checkout.
Orders are usually dispatched within two business days of payment of the order.
Our warehouse operates Monday – Friday during standard business hours, except on national holidays when the warehouse will be closed. In these instances, we ensure shipment delays will be kept to a minimum.
We can change the address for delivery address requests at any time before the order has been dispatched.
C-AFRICA will only ship to P.O. Box addresses using postal services. We are unable to offer courier services to these locations.
We can ship to military addresses using USPS. We are unable to offer this service using courier services.
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
If the delivery time has exceeded the forecasted time, please contact us so we can investigate.
Upon dispatch, customers will receive a tracking link from which they can follow the progress of their shipment based on the latest updates made available by the shipping provider.
If you find a parcel damaged in transit, please reject the parcel from the courier and contact our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
If you change your mind before receiving your order, we can accept cancellations before the order has been dispatched. If an order has already been dispatched; please refer to our refund & return policy.
Parcels are insured for loss and damage up to the value stated by the courier.
Process for parcel damaged in transit we will process a refund or replacement as soon as the courier has completed their investigation into the claim.
We will process a refund or replacement as soon as the courier has investigated and deemed the parcel lost.
For all customer service inquiries, please email us at: order@c-africa.com
Sales tax has already been applied to the price of the goods as displayed on the Website.
Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and we encourage you to be aware of these potential costs before placing an order with us.
If you refuse to pay duties and taxes upon arrival at your destination country; In that case, the goods will be returned at the customer’s expense, and the customer will receive a refund for the value of the goods paid minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
Cookie | Duration | Description |
---|---|---|
_GRECAPTCHA | 5 months 27 days | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
cookielawinfo-checkbox-analytics | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category . |
cookielawinfo-checkbox-functional | 1 year | The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category . |
cookielawinfo-checkbox-others | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others". |
cookielawinfo-checkbox-performance | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance". |
CookieLawInfoConsent | 1 year | Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. |
elementor | never | This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time. |
Cookie | Duration | Description |
---|---|---|
__kla_id | 2 years | Cookie set to track when someone clicks through a Klaviyo email to a website. |
Cookie | Duration | Description |
---|---|---|
__gads | 1 year 24 days | The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. |
_ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
_ga_7N7KWLP4EB | 2 years | This cookie is installed by Google Analytics. |
_gat_gtag_UA_211888241_1 | 1 minute | Set by Google to distinguish users. |
_gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
Cookie | Duration | Description |
---|---|---|
test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
Cookie | Duration | Description |
---|---|---|
__gpi | 1 year 24 days | No description |
_lscache_vary | 2 days | No description available. |
0bf2f3c6f5124db2e444f38e7160a3bd | past | No description |
10850c9a60060f74101d2717dd9d360c | past | No description |
132050013d1483f561b2246204534f4b | past | No description |
244a493028e3fca4889b5453cfa776df | past | No description |
36367ff40cc88fca9f38e7ce0fb4c9f9 | past | No description |
3eab32a05d424c90a14b22ba6a503470 | past | No description |
412d8f3af523b2900b3a084a83c22b6b | past | No description |
43f4ef3b0a44b5822732577b0c27ca1a | past | No description |
4967b5692be8cc39a418dc86d85cbd63 | past | No description |
4cbb1d1fd7741bf7cb51aeed874e9d81 | past | No description |
4e658227c2010b81d20b7bc21f124518 | past | No description |
56bdba8c18b6677b9a59291703447d25 | 1 day | No description available. |
595557e1661c2f8665c4d7a2315129c3 | past | No description |
838d91a6efdba1f9bdfbe3de10c5a833 | past | No description |
89bc52a59c707e724585c476786b5702 | past | No description |
8f8528b5775865c54211cbcdf4888e86 | past | No description |
b1fe16318134e2b1dea9c4d41cf1b8c8 | past | No description |
b639bd31b9b5e6cfab271fb4ddc3b693 | past | No description |
c5da1321d746f5ffcda4651a0f2a93a0 | past | No description |
d0f5685361f060d4f9fcd627c54893b8 | past | No description |
d1081dbe5c0774ca12d5dc8febac34b6 | past | No description |
d2cee641437c224dd88cf5a482088ed7 | past | No description |
d4e3612a4106647e3459fc7e2330263b | past | No description |
de7e4a3bcfe431a674785c0bd31045e8 | past | No description |
e23879979b02a001ea2fb956ade6e3a6 | past | No description |
e42098236a3a8fb015cc9f199ad7614e | past | No description |
eb92dc8f2c92d08b2eb32e199e0e96e4 | past | No description |
ec06aad104d95a50607324ef6127f032 | past | No description |